Microsoft Dynamics CRM 2011 Applications (MB2-868) Certification Guide

While working with Packt Publishing on the Microsoft Dynamics GP 2013 Cookbook (which can be pre-ordered direct from Packt Publishing) I was approached to do some technical reviewing of a Microsoft Dynamics CRM book; the Microsoft Dynamics CRM 2011 Applications (MB2-868) Certification Guide by Danny Varghese which has now been published;

Microsoft Dynamics CRM 2011 Applications (MB2-868) Certification Guide

This book covers:

  • Introduce yourself to the certification exam and helpful exam taking tips
  • Learn about marketing automation and its application to your organization
  • How to enable an efficient and accurate sales process
  • Service your customers and get metrics to make sure your customers are truly happy
  • Schedule and plan for resource allocation if needed while servicing your customers
  • Prepare for the MB2-868 certification exam with a mock 75 question exam

If you’re intending to get certified on Microsoft Dynamics CRM then this certification guide will be a great tool for preparing.

This entry was posted in CRM, Dynamics, Microsoft, Packt Publishing and tagged , , , , , , . Bookmark the permalink.

One comment on “Microsoft Dynamics CRM 2011 Applications (MB2-868) Certification Guide

  1. Pingback: Microsoft Dynamics CRM 2011 Applications (MB2-868) Certification Guide | azurecurve

Leave a Reply

Your email address will not be published. Required fields are marked *

*

* Copy This Password *

* Type Or Paste Password Here *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>